class tips

Policies

1.

JAM memberships and class packs are non-transferable and non-refundable. As a courtesy, memberships and class packs may be frozen for up to 2 weeks, one time per year. If additional time is needed, a doctors note is required.

2.

Unlimited memberships start  on the day of purchase. Class passes start on the date of first visit.

Joining a Class

1.

Pre registration is required for all live stream classes. Registration closes at class start time. Classes can be booked on our schedule page.

2.

Live stream links are sent out 30 minutes before the start of class. If you're booking within the last 30 minutes, then you'll receive the email within a minute or two. You can also access the live stream through your schedule page on the Mindbody app.

3.

Necessary equipment and set up for each class is listed on the class description page.

4.

All live stream classes are offered through Mindbody wellness platform. Click here to download the app or use the recommended browser, Google Chrome.

5.

Using strong WiFi or an Ethernet cable is recommended. For more tips and tricks, or troubleshooting help, visit this page.